A Successful Pattern of Business Evolution
There is a predictable path organizations travel when moving to a future-ready, infinite mindset.
Continuous Evolution
Intelligent Strategy
Acceleration
Gaining skill and capability. Rapidly working through the tough stuff and constantly adjusting.
Infinite mindset. Self-disruption. Every day is better.
A clear vision and understanding of what needs to change. Leverage the tools you have now to get going.
This Path of Growth and Evolution is Remarkably Similar to Sheldon Cooper's Character Arc
Over the series, Sheldon moves from being a loner, set in his ways and critical of anyone and everything else to a complex character with relationships, professional success, and a willingness to seek out new experiences.
Evolving Ego
Hesitant Human
Reluctant Roommate
Aka - The Amy years. Sheldon wants a relationship with Amy, and recognizes he must make changes or he'll lose her.
He dives into conflict and drama. It's messy, but results in the most growth of Sheldon's character.
A real friend. Flexible and open to new experiences.
Lone Genius
Rigid. Prickly. Convinced his is the only 'right' way.
Sheldon's Wisdom
I know it's a silly comparison, but there is something to be learned from everyone's favorite geek. ​(Believe it or not, there are actually portable lessons)
Self-Esteem and Confidence: Sheldon's unwavering belief in his own intelligence and abilities, while sometimes taken to extremes, can be a valuable lesson in self-esteem. His confidence allows him to pursue his goals and stand up for his beliefs, even when others disagree.
​
-
​Be sure your team has the skills and the support to be confident
-
Lean into TTEC's legacy by telling stories of previous times when the company has been wildly successful in the face of an evolving environment
​
​Embracing Failure and Adapting: The show depicts Sheldon, along with other characters, facing numerous failures and setbacks in their personal and professional lives. However, they learn from these experiences, adapt their approaches, and ultimately grow stronger. This emphasizes that failure is a natural part of the learning process and that resilience is key.
​
-
Trying new things has to be okay, even if it doesn't work - learn from it and fail forward
-
I once met a CEO who gave out monthly awards (and a bottle of champagne) to the person who had the biggest whiff.​
​Intellectual Curiosity and Learning: Sheldon's insatiable curiosity and thirst for knowledge are central to his character. He is constantly learning, exploring new ideas, and challenging himself intellectually. This highlights the importance of lifelong learning and the joy of intellectual exploration.
​​
-
Leverage TTEC's adaptable nature and make it cool to learn
-
Focus on how peer-to-peer and leader-to-employee sharing can amplify what you've learned.
​
​
Finding Your "Spot": Sheldon's insistence on having his "spot" on the couch, a place where he feels comfortable and secure, can be interpreted as a need for personal space and a sense of belonging. This emphasizes the importance of finding environments and routines that support your well-being and allow you to feel at home. ​
​
-
Help people find where they belong and where they can support one another.
-
Reinforce TTEC's 'spot' - it's more than where you are now, but is also clearly defined.